Matrix @ Fedora CommOps Working Group

A CommOps Working Group focused on the governance and user experience of Fedora’s presence on the Matrix platform. This group concentrates on establishing policy, developing best practices, and providing support for Fedora’s Matrix spaces and moderation teams, rather than directly executing all moderation tasks.

Scope

The primary goals of this working group are to:

  • Establish clear guidelines and policies for the creation, moderation, and maintenance of official fedoraproject.org Matrix rooms.

  • Provide support and resources to Matrix room admins and moderators.

  • Develop best practices for moderation, including tools and techniques to address abuse and ensure a safe environment.

  • Facilitate communication and collaboration between Matrix room admins and moderators.

  • Collaborate with the CommOps team to align Matrix governance with broader Fedora communication strategies.

  • Improve the overall user experience within Fedora’s Matrix presence.

Responsibilities

The working group has the following responsibilities:

  • Define the criteria for a Matrix room to be considered an official fedoraproject.org room.

  • Develop and maintain documentation for Matrix room governance and moderation practices.

  • Define and document the process for nominating and approving Matrix room admins and moderators.

  • Evaluate and recommend tools and methods for abuse prevention and moderation support.

  • Organize regular meetings for Matrix room admins and moderators to discuss issues, share best practices, and facilitate support.

  • Coordinate with the CommOps team on communication strategies and support needs.

  • Identify and recommend potential improvements to Matrix chat bots used by the community.

  • Facilitate communication and collaboration primarily with other Fedora Project teams, Special Interest Groups (SIGs), and Working Groups regarding Matrix usage, governance, and best practices.

  • Engage with external open source communities on shared moderation tools or common challenges when beneficial for Fedora.

Membership

The working group includes participants from the following groups:

  • Representatives from the CommOps team.

  • Active Matrix room admins and moderators for official Fedora spaces.

  • Representatives from the Fedora Infrastructure team.

  • Other interested Fedora contributors.

Contributors interested in participating are encouraged to join the discussions in the #commops:fedoraproject.org room and attend CommOps Team meetings.

Operating Procedures

  • The working group uses the lazy consensus model for its internal decisions.

  • The working group uses the #commops:fedoraproject.org Matrix room for its discussions.

  • The working group uses the CommOps Team repository at https://gitlab.com/fedora/commops/home to manage tasks and track progress.

Meetings

The Matrix WG meets as a part of the CommOps Team meetings. The CommOps Team meetings alternate between video conferences and text-based sessions on Matrix, resulting in approximately one video meeting and one text-based meeting per month. Meeting schedules are announced in the #commops:fedoraproject.org Matrix room.

Relationship to CommOps

  • This working group operates under the umbrella of the Fedora Community Operations (CommOps) team.

  • It aligns its activities with CommOps' goals to improve communication and community health.

  • CommOps provides guidance and support to the working group.

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